Muratec MFX-2550 Guide Manual de Instruções

Administrator’s GuidePlain-paper digital Fax/Copier/Printer/ScannerPlease read this guide before operating this machine.After you finish reading this

Entering Characters 1-31Using Common FunctionsEntering Symbols / Special CharactersEntering Symbols / Special Characters Press [Symbol].1 Select t

Specifying the Network Settings 2-4712ManagementItem DescriptionIPv6 Setting You can set the following settings:l Obtain IPv6 addressl Link Local A

2-48 Specifying the Network SettingsSpecify each setting.6 Setting the Host NameOpen the TCP/IP settings screen. 1 (See page 2-47.)Press [Host Na

Specifying the Network Settings 2-4912Management Setting the Workgroup NameNote The domain name cannot be used as the workgroup name.• If there is

2-50 Specifying the Network Settings Setting the DNS Server AddressOpen the TCP/IP settings screen. 1 (See page 2-47.)Press [DNS Server Addresses]

Specifying the Network Settings 2-5112ManagementEnter the address of the secondary DNS server, and press [Enter].6 Setting the DNS SuffixOpen the

2-52 Specifying the Network Settings Setting DHCPYou can use a DHCP (Dynamic Host Configuration Protocol) server to automatically obtain the IP add

Specifying the Network Settings 2-5312Management Setting the IP AddressIf DHCP is disabled, manually set the IP address.Open the TCP/IP settings s

2-54 Specifying the Network Settings Setting the Subnet MaskIf DHCP is disabled, manually set the subnet mask.Open the TCP/IP settings screen.1 (

Specifying the Network Settings 2-5512Management Setting the Gateway AddressOpen the TCP/IP settings screen.1 (See page 2-47.)Press [2 Default Ga

2-56 Specifying the Network Settings Setting the WINS Server AddressOpen the TCP/IP settings screen.1 (See page 2-47.)Press [WINS Server Address]

1-4 Entering CharactersEntering Spaces Press [Space] while entering characters. Entering “.com”You can press the [.com] button when entering e-ma

Specifying the Network Settings 2-5712ManagementRegistering LDAP ServersYou can search for destination information such as the e-mail address and n

2-58 Specifying the Network SettingsItem DescriptionAttribute SettingName 1 Set the name attribute. Up to 49 characters can be entered, and the def

Specifying the Network Settings 2-5912ManagementPress [LDAP 5 Server Settings].Press [Add].6 When editing, select the setting you want to edit, and

2-60 Specifying the Network SettingsEnter the name to register in the LDAP server settings, and press [Enter].8 Press [LDAP Server Address].9 Enter

Specifying the Network Settings 2-6112ManagementPress [LDAP Server Login].13 Select [ON] to require a login when accessing the LDAP server, or [OFF

2-62 Specifying the Network SettingsEnter an account ID if required, and press [Enter].18 Press [Password].19 Enter a password if required, and pre

Specifying the Network Settings 2-6312ManagementPress [MaxNumber of results].23 Enter the maximum number of search results, and press [Enter].24 Yo

2-64 Specifying the Network SettingsEnter the attribute to add to the LDAP search, and press [Enter].29 Press [Additional String].30 Enter the attr

Specifying the Network Settings 2-6512ManagementPress [Close].34 Press [Attribute Setting].35 Select the attribute to set, and enter the attribute.

2-66 Specifying the Network SettingsPress [Default Server].6 Select the LDAP server to use, and press [Enter].7 Deleting LDAP Servers Press <Se

Entering Characters 1-51Using Common FunctionsSelect the domain name you want to enter.3 The selected domain name is entered.The domain name select

Specifying the Network Settings 2-6712ManagementSelect the LDAP server you want to delete, and press [Delete].6 Press [Yes].7 Printing the LDAP S

2-68 Specifying the Network SettingsPress [List].6 Select [ON] to enable duplex printing, or [OFF] to disable it.7 Select [ON] to enable combined p

Specifying the Network Settings 2-6912ManagementSpecifying the Archive SettingsWhen the machine transmits and receives documents via fax or e-mail,

2-70 Specifying the Network SettingsExample: Setting the archive destination for transmitted faxes Here the procedure for setting the archive dest

Specifying the Network Settings 2-7112ManagementPress [Setting].7 The archive settings are enabled / disabled each time you press [Setting].Set the

2-72 Specifying the Network SettingsSelect the file format to set, and press [Enter].10 Press [Enter].11 Initializing the Archive Settings Press &l

Specifying the Network Settings 2-7312ManagementPress [Initial].7 Press [Yes] to proceed with the initialization.8 Setting an E-mail GatewayThe e-m

2-74 Specifying the Network SettingsPress [Network Settings].4 Press [e-mail Gateway].5 Press [Setting].6 Select [ON]7 , and press [Enter].Press [O

Specifying the Network Settings 2-7512ManagementEnter the prefix to add before the fax number using the numeric keys, and press 9 [Enter].Up to 32 c

2-76 Specifying the Network SettingsSetting the Automatic Logout TimeYou can set the time it takes before the machine automatically logs out a logg

1-6 Entering CharactersDeleting / Inserting CharactersTo delete a character, use the cursor buttons to move the cursor to the character you want to

Specifying the Network Settings 2-7712ManagementEnter the automatic logout time, and press [Enter].6 A number between 1 and 10 can be set, and the

2-78 Mirroring the Machine SettingsMirroring the Machine SettingsYou can copy the data for the machine settings (such as the copy settings, fax set

Mirroring the Machine Settings 2-7912ManagementDirectly Copying Via the Network You can directly copy the data for the machine settings to another

2-80 Mirroring the Machine Settings Exporting to USB MemoryPress <Setting>.1 Press [Management].2 If an administrator password is set, enter

Mirroring the Machine Settings 2-8112ManagementSelect the folder to save the data for the machine settings, and press [Next].7 Press [Root] to retu

2-82 Mirroring the Machine Settings Importing to the Machine from USB MemoryPress <Setting>.1 Press [Management].2 If an administrator passw

Mirroring the Machine Settings 2-8312ManagementSelect the machine settings data to import7 , and press [Import].Press [Root] to return to the scree

2-84 Mirroring the Machine SettingsNote The difference in what is imported when [Setting only] is selected and when [All] is selected is indicated

Mirroring the Machine Settings 2-8512ManagementIf an administrator password is set, enter the password and press [Enter].3 If an administrator pass

2-86 Mirroring the Machine SettingsSelect [Setting 7 only] to copy only the machine settings or [All] to copy all the data, and press [Yes].If you

Entering Characters 1-71Using Common FunctionsInserting Characters Use the cursor buttons to move the cursor to the right of the position you want

Mirroring the Machine Settings 2-8712ManagementAllowing / Prohibiting Machine Setting Transmission Requests You can set whether to allow machine s

2-88 Mirroring the Machine SettingsSelect [Allowed] to allow transmission requests or [NotAllowed] to prohibit 6 them, and press [Enter].

Chapter 3MaintenanceCleaning the Outside of the Machine ...3-2Cleaning the Control Pa

3-2 Cleaning the Outside of the MachineCleaning the Outside of the MachinePerform the following maintenance to use the machine properly.IMPORTANT D

Cleaning the Control Panel 3-3123MaintenanceCleaning the Control PanelWhen the touch panel is dirty, it may become difficult to operate the machine.

3-4 Cleaning the Scanning AreaCleaning the Scanning AreaCleaning the Automatic Document Feeder (ADF)If the document feeder rollers or scanning glas

Cleaning the Scanning Area 3-5123MaintenanceCleaning the Scanning AreaA dirty platen cover will cause black lines or other unwanted markings in sca

3-6

Chapter 4TroubleshootingError Messages ...4-2C

4-2 Error MessagesError MessagesWhen a transmission error occurs, or there is a problem with the machine, the information lamp will illuminate, and

1-8 Editing the Soft KeysEditing the Soft KeysUp to five advanced functions of each mode can be displayed on the ready screen. By assigning frequent

Error Messages 4-31234TroubleshootingError code Error message CountermeasureT.2.2 Confirm the remote fax. Transmit the document again. If this error

4-4 Error MessagesError code Error message CountermeasureT.4.2 The remote machine could not receive document.The transmitted pages were received bu

Error Messages 4-51234TroubleshootingError code Error message CountermeasureF-Code Rx error. The box does not exist in the machine.Check the F-Code

4-6 Error MessagesScan to Folder, Scan to Printer, and ScanTag Communication ErrorsError code Error message Countermeasure9000, 9999 System error

Error Messages 4-71234TroubleshootingScan to FTP and ScanTag Communication ErrorsError code Error message Countermeasure9000, 9999 System error o

4-8 Error MessagesResolving Internet Fax Reception Errors This information is displayed in the “Note” field of reception journal reports and the Of

Error Messages 4-91234TroubleshootingMessage on the display Description / SolutionMemory overflow. Cannot sort print. To print one set only, press [

4-10 Error MessagesMessage on the display Description / SolutionCheckout error.Mirror cartridge error.The mirror carriage has become inoperable. Co

Troubleshooting 4-111234TroubleshootingTroubleshootingRead this section if trouble occurs with the machine. Contact your authorized Muratec dealer

4-12 TroubleshootingStatus Things to check CountermeasureThe settings registered for the time data and address book destinations disappearDid you t

Editing the Soft Keys 1-91Using Common FunctionsPress <Setting>.1 Press [Register].2 Press [Soft Key].3 4 Select the ready screen you want to

Troubleshooting 4-131234TroubleshootingSymptom Cause CountermeasureWhite or black spots are printedPRINTERYou are using an inappropriate type of pa

4-14 TroubleshootingSymptom Cause CountermeasureBlank spots are printedPRINTER PRINTERPRINTERPRINTER PRINTER PRINTER The paper is damp. Replace the

Troubleshooting 4-151234TroubleshootingSymptom Cause CountermeasureThe image is slantedPRINTERThe document is not loaded correctly.Load the documen

4-16 TroubleshootingStatus Things to check CountermeasureCannot transmit a document created in an application on a computer via fax or e-mailHave y

Troubleshooting 4-171234TroubleshootingStatus Things to check CountermeasureCannot use the Scan to E-Mail functionIs the size of the data too large

4-18 TroubleshootingStatus Things to check CountermeasureCannot print correctly using the Scan to Printer functionAre you using Windows 2000?Try sp

Troubleshooting 4-191234TroubleshootingStatus Things to check CountermeasureCannot print correctlyAre the paper size and orientation settings, etc.

4-20 TroubleshootingCannot InstallStatus Things to check CountermeasureCannot install Did you follow the installation procedure?Perform the install

Troubleshooting 4-211234TroubleshootingOfficeBridge TroubleshootingStatus Things to check CountermeasureGeneral problems Have you checked the networ

4-22 TroubleshootingStatus Things to check CountermeasureCannot transmit or receive faxesIs the system memory of the computer sufficient?Check wheth

1-10 Editing the Soft KeysSelect the soft key you want to edit.5 Select the function you want to display as a soft key, and press [Enter].6 To cont

Troubleshooting 4-231234TroubleshootingBrowser SettingsUse the following method to change the browser security settings.(The screens are of Windows

4-24 TroubleshootingDeselect [Require server verification (https:) for all sites in this zone], and click 5 the [Add] button.Click the [Close] butto

Troubleshooting 4-251234TroubleshootingEnable [Automatic prompting for file downloads] for downloads.8 Click the [OK] button.9 Click the [Yes] butto

4-26 When a Power Failure OccursWhen a Power Failure OccursMain Unit OperationWhen a power failure occurs During a phone call... You can continue

When a Power Failure Occurs 4-271234TroubleshootingErased Document NotificationWhen the image data stored in memory is erased by accident, a notifica

4-28

Editing the My MFP Shortcuts 1-111Using Common FunctionsEditing the My MFP ShortcutsYou can change the shortcut keys on the screen displayed when &

1-12 Editing the My MFP Shortcuts Editing from the Settings ScreenPress <Setting>.1 Press [Register].2 Press [My MFP Shortcut].3 4 Select th

1234Chapter 1 Using Common FunctionsChapter 2 ManagementChapter 3 MaintenanceChapter 4 Troubleshooting

Editing the My MFP Shortcuts 1-131Using Common FunctionsEditing From the My MFP Screen Press <My MFP>.1 Press [Add/Edit].2 The remaining pro

1-14 Using My JobsUsing My JobsRegister a series of operations in My Jobs to allow all the registered operations to be performed with one press of

Using My Jobs 1-151Using Common FunctionsPress [4 Add].When editing, select the job you want to edit, and press [Edit]. Proceed to step 9.Select th

1-16 Using My JobsPerform the operation you want to register, and press <Start>.7 To register the job name, press [Title].8 Enter the job nam

Using My Jobs 1-171Using Common FunctionsPress [Start].10 Select [Yes] to include the start key operation in the 11 job or [No] to not include the

1-18 Using My JobsPress [Add/Edit].3 The remaining procedure is the same as steps 4 4 to 12 in “Registering / Editing From the My jobs Screen”. (Se

Using My Jobs 1-191Using Common FunctionsPress [Yes] to proceed with the deletion.5 Press [No] to return to the screen in step 3.Deleting From My

1-20 Using My JobsPress [List].4 Select [ON] to enable duplex printing, or [OFF] to disable it.5 Select [ON] to enable combined printing, or [OFF]

Using My Jobs 1-211Using Common FunctionsPrinting From My Jobs Execution ScreenPress <My MFP>.1 Press [My Jobs].2 Press [Add/Edit].3 The re

1-22 Checking the Machine InformationChecking the Machine InformationIn the machine information on the My MFP screen, you can check the IP address

ii ContentsContentsHow to Read This Manual ...vSymbols ...

Checking the Machine Information 1-231Using Common FunctionsSelect [ON] to enable duplex printing, or [OFF] to disable it.4 Select [ON] to enable c

1-24 List of EntriesList of EntriesYou can register useful functions to use with each mode, such as address book destinations, My Jobs, and various

List of Entries 1-251Using Common FunctionsFunction Description Settings Reference pageAuto Distribute You can register conditions to determine whe

1-26 List of EntriesFunction Description Settings Reference pageF-Code Box You can register, edit, and delete F-Code Boxes, or print a list of the

Paper Settings 1-271Using Common FunctionsPaper SettingsYou can make paper settings for receiving faxes and making copies. You can also insert the

1-28 Paper SettingsSelect the paper size, and press [Enter].4 Note Custom-sized paper can be used for PC printing only.List of Paper SettingsThe se

Paper Settings 1-291Using Common FunctionsFunction Description SettingsSelect Print CassCopyYou can specify the cassettes to use when [Auto] is set

1-30 Specifying Default SettingsSpecifying Default SettingsThe default values are those used when you press <Reset> to return to the ready sc

Specifying Default Settings 1-311Using Common FunctionsSelect the screen to set, and press [Enter].4 You can continue to set other default values.L

1-32 Specifying Default SettingsFunction Description Settingse-mail Settings You can set the default settings for batch transmissions, templates, a

Contents iii1Setting the Protect Passcode ...2-7Closed Communication

Specifying Default Settings 1-331Using Common FunctionsFunction Description SettingsSound Settingsl AlarmYou can set the machine to inform you of e

1-34 Specifying Default SettingsFunction Description SettingsEnergy Save ModeYou can specify the settings for the low power mode or sleep mode incl

Outputting Lists 1-351Using Common FunctionsOutputting ListsYou can print various lists from [List] that is displayed after pressing <Setting>

1-36 Outputting ListsSelect [ON] to enable duplex printing, or [OFF] to disable it.4 Select [ON] to enable combined printing, or [OFF] to disable i

Outputting Lists 1-371Using Common FunctionsPress <Setting>.1 Press [List].2 Press [User / Cost].3 Select [ON] to enable duplex printing, or

1-38 Outputting ListsPrinting the Root Certificate ListYou can print the fingerprints for the root certificates of private certificate authorities.Note

Outputting Lists 1-391Using Common FunctionsList of ListsList name Content printed Reference pageAddress Book List Prints a list of the destination

1-40 Using Personal SettingsUsing Personal SettingsIn the personal settings, you can customize the various settings for each user.Personal settings

Using Personal Settings 1-411Using Common FunctionsPress [Soft Key].4 For details, refer to “List of Personal Settings”. (See page 1-42.)Press [Sof

1-42 Using Personal Settings List of Personal SettingsFunction Description Settings Reference pageAddress Book EntryYou can register, edit, and de

iv ContentsChapter 4 TroubleshootingError Messages ...

Using Personal Settings 1-431Using Common FunctionsUsing Personal SettingsPersonal settings can only be used when the user is logged in.Press <P

1-44 Logging In / Logging OutLogging In / Logging OutTo use the machine after receiving user authentication, perform a login. If you perform a logi

Logging In / Logging Out 1-451Using Common FunctionsEnter the password, and press [Enter].3 If a password is not set, press [Enter] without enterin

1-46 Logging In / Logging OutLogging OutThere are two methods for logging out after performing a user login; manual forced logging out and logging

Chapter 2ManagementList of Machine Management Settings ...2-2Setting Security Codes ...

2-2 List of Machine Management SettingsList of Machine Management SettingsYou can specify the important settings related to the machine, such as th

List of Machine Management Settings 2-312ManagementFunction Description Settings Reference pageMirroring You can copy the settings information to a

2-4 Setting Security CodesSetting Security CodesYou can set an administrator password to prevent users other than the administrator from editing th

Setting Security Codes 2-512ManagementPress [Admin Password].3 Enter the password you want to set, and press [Enter].4 Up to 28 characters can be e

2-6 Setting Security CodesEditing / Deleting the Administrator Password Press <Setting>.1 Press [Management].2 Enter the administrator passw

How to Read This Manual v1How to Read This ManualSymbolsIn this manual, the following symbols are used with the items where important operational a

Setting Security Codes 2-712ManagementEnter the new password again, and press [Enter].6 Setting the Protect PasscodeYou can set a four digit number

2-8 Setting Security CodesEnter the protect passcode using the numeric keys, and press [Enter].5 Enter a four digit number.Note Make sure to make a

Setting Security Codes 2-912ManagementEnter the new passcode using the numeric keys, and press [Enter].6 To delete the protect passcode, enter “000

2-10 Closed CommunicationClosed CommunicationWhen closed communication is set, fax messages are transmitted and received between Muratec machines o

Closed Communication 2-1112ManagementPress [Closed T5 ransmission].Select [ON] and press [Enter].6 Press [OFF] to disable closed transmission.Setti

2-12 Closed CommunicationPress [Security Communication].4 Press [Closed R5 eception].Select [ON] and press [Enter].6 Press [OFF] to disable closed

Closed Communication 2-1312ManagementIf an administrator password is set, enter the password and press [Enter].3 If an administrator password is no

2-14 Closed CommunicationSetting the PasscodeSet the passcode required for closed transmission, closed reception, and passcode polling.You can use

Closed Communication 2-1512ManagementEnter the four digit passcode using the numeric keys, and press [Enter].6 To disable the passcode, enter “0000

2-16 Closed CommunicationCommunication Range of Closed Reception When closed reception is set, fax messages cannot be received from machines other

vi How to Read This ManualKey DescriptionsIn this manual, the operating keys are described as follows:The key names on the control panel are shown

Setting ID Check Transmission 2-1712ManagementSetting ID Check TransmissionID check transmission limits fax transmission to when the lower four dig

2-18 Setting ID Check TransmissionSelect [ON] and press [Enter].6 Select [OFF] to disable ID check transmission.

Confirming the Destination Before Transmission 2-1912ManagementConfirming the Destination Before TransmissionYou can prevent the transmission of faxe

2-20 Confirming the Destination Before TransmissionSelect [ON] and press [Enter].6 Press [OFF] to disable the destination confirmation function.Setti

Confirming the Destination Before Transmission 2-2112ManagementPress [Confirm Speed-Dial].5 Select [ON] and press [Enter].6 Select [OFF] to disable t

2-22 Confirming the Destination Before TransmissionPress [Confirm Numeric keys].5 Select [ON] and press [Enter].6 Select [OFF] to disable the confirm

Prohibiting Transmission to Multiple Destinations 2-2312ManagementProhibiting Transmission to Multiple DestinationsYou can prohibit the entering of

2-24 Security ReceptionSecurity ReceptionThis allows documents received after the security reception start time to be stored in memory without bein

Security Reception 2-2512ManagementEnter the protect passcode, and press [Enter].6 Press [ON].7 Press [OFF] to disable security reception. Proceed

2-26 Activating the PIN maskActivating the PIN maskTo prevent unauthorized long-distance calls, some PBX (private branch exchanger) systems require

Chapter 1Using Common FunctionsEntering Characters ...1

Activating the PIN mask 2-2712ManagementSelect [Mode1] or [Mode2], and press [Enter].5 Select [OFF] to deactivate the setting.

2-28 Function Protect SettingsFunction Protect SettingsYou can use the administrator password to manage various functions.You can manage the follow

Function Protect Settings 2-2912ManagementSetting Function ProtectionNote To set function protection, it is necessary to set an administrator passw

2-30 Function Protect SettingsSelect the function to set or edit.6 Select either option, and press [Enter].7 l Prohibited: Use of the fax function

Function Protect Settings 2-3112ManagementUsing Function ProtectionWhen a fax function is set to “Prohibited” When a fax function is set to “Prohi

2-32 Function Protect SettingsWhen “Protect ON” is Set If a function is set to “Protect ON” in the function protection settings, the protect passc

Setting Mode Protection 2-3312ManagementSetting Mode ProtectionYou can prohibit the copy, scanner, fax, or printer modes from being used.For exampl

2-34 Setting Mode ProtectionSelect the function to set.5 In this example, [Copy Protect] is set.Select [ON] and press [Enter].6 If you select [OFF]

Setting User Authentication 2-3512ManagementSetting User AuthenticationYou can set authentication for the users to restrict use of the device.There

2-36 Setting User AuthenticationPress [Network Settings].4 Press [AuthenticationMethod].5 The default setting is [Stand-Alone].Select the item to s

1-2 Entering CharactersEntering CharactersRefer to this section when entering characters for sender names or names for address book destinations, e

Setting User Authentication 2-3712ManagementPress [Yes].7 The power of the machine is turned OFF, and then ON again.

2-38 Managing User Access/Cost AccountingManaging User Access/Cost AccountingIf you use this function, you can check the total number of pages used

Managing User Access/Cost Accounting 2-3912ManagementPress [User Access/Cost Accounting].4 Press [Currency Setting].5 Select the currency unit, and

2-40 Managing User Access/Cost AccountingSpecifying the Charge SettingsSet the required functions to ON, and set the charge per page.Press <Sett

Managing User Access/Cost Accounting 2-4112ManagementPress [ON].7 Press [OFF] to disable the charge setting.Enter the charge per page and press [En

2-42 Managing User Access/Cost AccountingErasing the Accounting DataYou can delete all the accounting data.Press <Setting>.1 Press [Managemen

Specifying the Network Settings 2-4312ManagementSpecifying the Network SettingsYou can set the various functions related to networking.Note Contact

2-44 Specifying the Network SettingsSelect the desired setting, and press [Enter].6 In this example, the LAN speed is changed to [100Mbps - Full Du

Specifying the Network Settings 2-4512ManagementFunction Description Settings Reference pageTCP/IP Settings You can set the settings for using the

2-46 Specifying the Network SettingsFunction Description Settings Reference pageScan to Print ClearYou can delete the printers registered in the Sc